Privacy Policy

Hallmark Peptides is committed to protecting the privacy of its customers and website visitors. This Privacy Policy describes how we collect, use, store, and protect your personal information.

We may collect the following information:

• Identification information: Name, email, phone number, institution/organization
• Delivery information: Full delivery address
• Payment information: Credit card details processed by a secure gateway
• Order information: Purchase history and purchased products
• Browsing data: IP address, browser type, visited pages, and cookies

We use your information to:

• Process and deliver your orders
• Communicate regarding order and delivery statuses
• Provide customer support
• Verify eligibility as a qualified researcher or institution
• Improve our products and services
• Comply with legal and regulatory obligations
• Send marketing communications, with your consent

We do not sell your personal information. We may share data with:

• Payment processors to carry out transactions
• Logistics companies for order delivery
• Government authorities when required by law
• Service providers who assist us in our operations under confidentiality agreements

We have implemented technical and organizational security measures to protect your information:

• SSL/TLS encryption for all data transmissions
• Secure storage on protected servers
• Restricted access to personal data to authorized employees only
• Payment processing by PCI-DSS certified gateways

We use cookies and similar technologies to:

• Keep you logged into your account
• Remember items in your shopping cart
• Analyze website usage for improvements
• Personalize your experience

You can configure your browser to refuse cookies, but this may affect the functionality of the website.

In accordance with the General Data Protection Law (LGPD), you have the right to:

• Access your personal data
• Correct incomplete or inaccurate data
• Request the deletion of your data when applicable
• Revoke consent for processing
• Request data portability
• Object to processing under certain circumstances

We retain your information for as long as necessary to fulfill the purposes described in this policy, including legal, tax, and regulatory obligations. Order data is retained for at least 5 years for tax purposes.

We may update this Privacy Policy periodically. Significant changes will be communicated through the website or by email. We recommend that you check this page regularly.

For privacy-related questions or to exercise your rights, please contact our Data Protection Officer:

Email: dpo@hallmarkpeptides.com